Refund Policy
- If Lanstar Corporation is unable to offer the course due to technical reasons or the course is cancelled / no longer available, then Lanstar Corporation will refund 100% of subscription fees received from enrolled students.
- If an application for a refund is received less than 7 days (or 1 week) after the commencement date of the subscription:
- The refund amount will be 50% of fee paid.
- If approved, the refund will be made within 28 days (or 4 weeks) of receiving a student's written claim.
- If an application for a refund is received more than 7 days (or 1 week) after the commencement date of the subscription:
- The refund amount will be 10% of fee paid.
- If approved, the refund will be made within 28 days (or 4 weeks) of receiving a student's written claim.
Refund Procedure
- All applications for refunds must be made in writing including reason for refund request, to Lanstar Corporation via info@lanstar.com.au by the person requesting the refund.
- Refunds will be made by a Lanstar Corporation cheque in Australian currency (AUD) and refunded to the person who originally paid the fee (evidence must be provided).
- Refunds will be sent to the payer's home country address.
- No refund will be granted if a student has breached the Lanstar Corporation "Fair Use" Policy.
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